1. WILDLIFE ECOLOGY AND NATURAL HISTORY

General Identification: Animals, Birds, Plants
Pursuit of Food: Grazing, Browsing, Migrating, Hunting,
Co-operations, Competitions & Scavenging.
Reproduction: Courtships, Male-Rivalry, Mating, Gestations, Young
& Passing Genes into the Next Generation.
Survival Strategies: Avoiding Death, Weapons, Speed & Precision,
Camouflage.
Social Organization: Families, Pairs, Solitaries, Communication,
Populations, Habits.

Appearance:
-Managing own stress, Positive Relationship, Following
Cross-Cultural awareness.
- Responding to passengers with special needs.

3. SAFARI/GAME DRIVING SKILLS, WALKING SAFARIS, WILDERNESS & MOUNTAIN CLIMBING SKILLS
Game viewing: Speed, Spotting animals, Seat rotation,
Photography.
Safety Awareness: Safe & Comfortable Driving of Clients, Vehicle
care,
Equipment: Radio, Tents & Camping gears, Care, Transportation
& Repair.
Environmental Studies: Mini Impact, Outdoor living Skills, Leave
no Trace, Time Controlled Plans.
First Aid: Primary & Secondary surveys, Emergency Assessment
& Reports.

2. TOUR GUIDING & LEADERSHIP SKILLS

Professionalism:
Qualities of a Professional Tour Guide, Customer care, Tour procedures, Evaluation & Tour
Reports
Presentation: Communication Skills, Listening Skills, Body Language.

Procedures: Preparing a Tour, Conducting a Tour Managing Clerical details of the Tour.

Problem Solving: Managing Difficult Situations, Handling Complaints, Emergencies, Lost
Items & Lost Passengers.
-Being Professional.
-Being Service oriented, Being an ambassador, Maintaining Professional Appearance.
-Managing own stress, Positive Relationship, Following Cross-Cultural awareness.
- Responding to passengers with special needs.

4. GENERAL INFORMATION & TOURISM

History: Pre-Colonial,
Colonial & After Independence.
Geography: Political, Economic & Physical. Geology & Climate
Information File: Alphabetical Information - Ready to use notes,
Protected Areas, Attraction, Facilities and Amenities.
Anthropology:  Culture: Norms, Beliefs & Legends. Tribes: Origin,
Migrations, etc.